1. Who this policy covers
This policy describes how Phil Milburn-McNulty collects, uses and protects information for Faro, an iPhone app that helps you choose what to watch from the films you rate.
Faro is in free beta and launching on the App Store on 8 October. Website domain: tryfaro.app. Contact: support@tryfaro.app.
2. Information Faro may collect
Account information
Faro may collect information needed to create and operate an account, such as name, email address, sign-in provider identifiers, account settings and support messages.
Film taste information
Faro may store film ratings, rankings, saves, passes, picks, watch state, lists, onboarding answers, mood choices and other actions you take in the app.
Recommendation information
Faro stores recommendation history: which films were suggested, when and the reasoning the system generated for each. That is what lets Help me choose and Watch together avoid repeating themselves. The reasoning is held in the record but is not shown anywhere in the app.
Shared lists and people you invite
If you invite people or join a shared list, Faro stores the invitation, the accepted connection, the films on that list and the reactions to them — the information the shared list needs to work.
Technical and device information
Where applicable, Faro may collect technical data such as device type, operating system, app version, crash logs, performance diagnostics, authentication events and basic security logs.
Product events
When you are signed in, Faro records a small number of first-party product events to its own backend — for example that the app was opened, that a set of suggestions was generated, that an import ran or that a group session happened. These carry counts (such as how many films were in a slate), not the titles you were shown. They exist so one person can tell whether Faro is actually working for people. There is no third-party analytics SDK, no advertising network and no cross-app tracking.
Letterboxd import
If you import a Letterboxd ratings file, Faro reads it on your phone — the file itself is never uploaded. The ratings it creates are then stored with your Faro account like any other rating.
3. How Faro may use information
- To create, authenticate and maintain your account.
- To learn what you like from the films you rate, so recommendations improve.
- To provide Help me choose, Watch together, shared lists and saved films.
- To sync your data across devices where account sync is enabled.
- To respond to support requests and data deletion requests.
- To detect bugs, protect the service and improve app reliability.
- To comply with legal obligations and App Store requirements.
4. Third-party services
Faro relies on a small number of third-party services to operate:
- TMDB provides film information — posters, images, trailers, credits, genres and related catalogue data. This product uses the TMDB API but is not endorsed or certified by TMDB.
- OMDb provides the IMDb, Rotten Tomatoes and Metacritic scores shown on a film's page. Most of these are stored inside the app itself; where one is missing, Faro asks OMDb for that single film by its identifier and sends nothing about you.
- Apple processes information through App Store and TestFlight distribution and ordinary device services.
- Supabase hosts Faro's own accounts, database sync and storage.
- Support email is handled directly by the person who makes Faro.
5. Website privacy
This static launch website does not add analytics, cookies, advertising trackers or a backend. Hosting providers may still process ordinary server logs such as IP address, request path, browser type and timestamp to deliver and secure the site.
6. What Faro does not do
- Faro does not sell personal data.
- Faro is not designed around public follower counts, public likes or leaderboards.
- Faro does not use this website to track visitors with cookies or analytics scripts, and the app contains no third-party advertising, tracking or analytics SDKs.
7. Sharing with people you invite
Sharing is limited to people you invite. They can see your @username, the films you add to a shared list and the reactions you leave there. They cannot see your ratings or your recommendations.
Removing a connection stops further sharing; films already added to a shared list remain on that list for its other members.
8. Deletion and retention
You may request account or data deletion by emailing support@tryfaro.app. There is no form and no ticket queue — it is handled by hand, by the person who makes Faro.
Your data stays while your account exists. Delete your account and your personal data is deleted within 30 days. You can also request deletion any time by emailing support@tryfaro.app.
9. Children
Faro is not intended for children under 13.
10. Security
Faro uses reasonable technical and organisational safeguards appropriate for a consumer iPhone app. No method of storage or transmission is perfectly secure.
11. International use
Depending on where you live and where Faro's providers operate, information may be processed in countries other than your own. The final policy should identify the operator's jurisdiction and any region-specific rights that apply.
12. Changes and contact
Faro may update this policy as the app, providers or legal requirements change. Material changes are posted on this page with an updated date.
Questions or requests: support@tryfaro.app.